{"id":67,"date":"2026-11-08T02:00:40","date_gmt":"2026-11-07T20:00:40","guid":{"rendered":"https:\/\/harekmall.com\/terms\/"},"modified":"2026-11-11T06:57:08","modified_gmt":"2026-11-11T00:57:08","slug":"terms","status":"publish","type":"page","link":"https:\/\/harekmall.com\/en\/terms\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">HarekMall (harekmall.com) is an online marketplace where different sellers sell their products and customers shop. By using this site or placing an order, you agree to the terms below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Account<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You must provide your correct name, phone number and address when opening an account.<\/li>\n\n<li>You are responsible for keeping your password secret. The account holder is responsible for all activity on the account.<\/li>\n\n<li>HarekMall may close an account for fake information, fraud, or repeatedly refusing to accept orders.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Orders &amp; Prices<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prices are shown in Bangladeshi Taka (\u09f3). Delivery charges are shown separately at checkout.<\/li>\n\n<li>After you place an order, we may confirm it by phone or message. If it cannot be confirmed, the order may be cancelled.<\/li>\n\n<li>HarekMall reserves the right to cancel an order if an item is out of stock, has a clear pricing error, or the order looks suspicious. Any advance payment will be fully refunded.<\/li>\n\n<li>Product photos are kept as close to the real item as possible, but colors may vary slightly due to screens or lighting.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can pay in two ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cash on Delivery: Pay the delivery person when you receive your product. We may call you to confirm your order after you place it.<\/li>\n\n<li>bKash \/ Nagad: Send the full amount (product price + delivery charge) via Send Money to the HarekMall number shown at checkout. Then enter the number you sent it from and the TrxID, and place your order.<\/li>\n\n<li>We confirm bKash\/Nagad orders after checking the payment. Until then, the order stays \"On hold\". If the details don't match, we will call you. If we don't receive the money, the order will be cancelled.<\/li>\n\n<li>Be careful: HarekMall will never ask for your bKash\/Nagad PIN or OTP by phone or message. Only send money to the number shown at checkout.<\/li>\n\n<li>If an order is cancelled or returned, the money will be refunded to the same number you paid from (as per our Return &amp; Refund Policy).<\/li>\n\n<li>Card payment is not available yet. It will be announced on this page when it is.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Delivery<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery charge: \u09f360 inside Dhaka district, \u09f3120 outside Dhaka (the final charge is shown at checkout).<\/li>\n\n<li>Delivery time depends on the courier and your area. We will let you know if there is a delay.<\/li>\n\n<li>If a parcel is returned because of a wrong address or an unreachable phone, the customer may have to pay the delivery charge to resend it.<\/li>\n\n<li>If Cash on Delivery orders are repeatedly refused without reason, orders from that number may be blocked in future.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Returns &amp; Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The rules for returns and refunds are explained in detail on our <a href=\"\/en\/refund_returns\/\">Return &amp; Refund Policy<\/a> page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Sellers' Responsibilities<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sellers must only sell authentic and legal products. Counterfeit, stolen or legally prohibited products are not allowed.<\/li>\n\n<li>Product photos, descriptions, prices and stock must be kept accurate.<\/li>\n\n<li>HarekMall's Return &amp; Refund Policy applies to all shops.<\/li>\n\n<li>If the rules are broken, HarekMall may remove products or close the shop.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Reviews<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may share honest opinions. HarekMall may remove offensive, false or promotional reviews.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">HarekMall is a platform that connects sellers and customers. If there is a problem with a seller's product quality, we will help resolve it according to our return policy. HarekMall is not responsible for delays or losses caused by natural disasters, major courier problems or other reasons beyond our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The HarekMall name, logo and site design may not be used without permission. Sellers' product photos and text belong to them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to Terms &amp; Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">HarekMall may change these terms when needed. Changes take effect once published on this page. These terms are governed by the laws of Bangladesh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions, WhatsApp us: <a href=\"https:\/\/wa.me\/8801600998232\">+880 1600-998232<\/a> (every day, 11 AM \u2013 11 PM).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:support@harekmall.com\">support@harekmall.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: 11 November 2026.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>HarekMall (harekmall.com) \u098f\u0995\u099f\u09bf \u0985\u09a8\u09b2\u09be\u0987\u09a8 \u09ae\u09be\u09b0\u09cd\u0995\u09c7\u099f\u09aa\u09cd\u09b2\u09c7\u09b8, \u09af\u09c7\u0996\u09be\u09a8\u09c7 \u09ac\u09bf\u09ad\u09bf\u09a8\u09cd\u09a8 \u09b8\u09c7\u09b2\u09be\u09b0 \u09a4\u09be\u09a6\u09c7\u09b0 \u09aa\u09a3\u09cd\u09af \u09ac\u09bf\u0995\u09cd\u09b0\u09bf \u0995\u09b0\u09c7\u09a8 \u0986\u09b0 \u0995\u09be\u09b8\u09cd\u099f\u09ae\u09be\u09b0\u09b0\u09be \u0995\u09c7\u09a8\u09be\u0995\u09be\u099f\u09be \u0995\u09b0\u09c7\u09a8\u0964 \u098f\u0987 \u09b8\u09be\u0987\u099f \u09ac\u09cd\u09af\u09ac\u09b9\u09be\u09b0 \u0995\u09b0\u09b2\u09c7 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":2,"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"predecessor-version":[{"id":233,"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/pages\/67\/revisions\/233"}],"wp:attachment":[{"href":"https:\/\/harekmall.com\/en\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}